Knowledge-centered support (KCS) is a methodology for capturing and sharing knowledge within an organization. It is a way of providing customer support that is more efficient, effective, and scalable.
Dijon Marketing KCS Knowledgebase
Super charging WordPress with Knowledge Centered Support
Knowledge-centered support (KCS) is a methodology for capturing and sharing knowledge within an organization. It is a way of providing customer support that is more efficient, effective, and scalable.