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Author Archives: David Fisher
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WordPress: The World’s Most Popular Content Management System
WordPress is a free and open-source content management system (CMS) that is used to create websites and blogs. It is the most popular CMS in the world, powering over 40% of all websites.
Knowledge-Centered Support: A Better Way to Solve Customer Problems
Knowledge-centered support (KCS) is a methodology for capturing and sharing knowledge within an organization. It is a way of providing customer support that is more efficient, effective, and scalable.
The Benefits of Cloud Servers
Cloud servers are a type of virtual server that is hosted on a remote data center. They offer a number of benefits over traditional on-premises servers, including scalability, reliability, and cost-effectiveness.